Covid-19 Money Back Guarantee

Receive a 100% no-quibble refund, or a free transfer to another departure of your choice, if we cancel your holiday due to Covid-19.

Our flexible booking terms until the end of 2020*

We understand that holidays are a luxury that we all save hard for, and your peace of mind is incredibly important to us.


We’d like you to know, we are committed to ensuring that you feel confident and protected when booking with us, even more so in these uncertain times. So, we have introduced the following flexible terms, valid until the end of 2020, to provide assurance and complete peace of mind to you when booking with us, and throughout your holiday:

NEW Low Deposit for 2020

Secure your holiday for just £25pp, when you book before 31.12.2020*.

Book Now, Pay Later

Along with our new low deposit offer, we have extended the deadline for holiday payments. If you are booked to travel on a UK holiday, the full balance of your holiday is due just 4 weeks before departure*.

Free Amends

Until the end of 2020, you can change or transfer your booking up to 28 days before departure for no extra cost*.

NEW Enhanced Insurance Cover

Our optional travel insurance can include cover for Covid-19 for a small supplement.

All flexible booking terms are valid for new holiday bookings made by 31.12.2020. All flexible booking terms do not apply to Airtours or Cruise holidays. New low deposit of £25 has been reduced from our standard £75, and is valid for new bookings made by 31.12.2020. Book by 31.12.2020 to qualify for our Book Now, Pay Later offer. European holidays are excluded from the Book Now, Pay Later offer. Amend your booking for free (normally £5 fee per change) by 31.12.2020. All holidays are subject to availability. Lucketts Travel reserves the right the end this offer at any time.

Bonded Coach Holidays

We’d also like to remind you that your money is protected by Bonded Coach Holidays (BCH), a government approved financial protection scheme for consumers of package coach holidays. All Lucketts holidays are covered by the BCH scheme as standard.

Brexit Reassurance

We know that throughout the transition period, up until 31st December 2020, UK citizens can continue with travel arrangements to the EU as normal without any change. Please be assured that we are continuously monitoring Brexit travel legislation and we will go the extra mile to ensure customers are kept informed with up-to-date regulations, especially where any bookings are affected.


We’re really pleased to hold the ‘We’re Good to Go’ industry standard to show that we’re following government and public health guidance, and to reassure our customers that they can travel with us in confidence.