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The Guild of British Coach Operators

 

Lucketts Travel is a member of The Guild of British Coach Operators, which is a widely recognised symbol of quality assurance throughout the coach industry acknowledging companies who provide a quality service throughout the UK.

 

To be a member of The Guild of British Coach Operators all members must comply with The Guild's charter, and are independently audited on a regular basis against a 44- point checklist.

 

To qualify for membership coach companies are required to achieve a 100% pass on The Guild's quality standards. The standards cover a variety of areas, including the safe operation of coach hires and environmental awareness.

 

In summary, key areas covered include:

 

· Honest and explicit descriptions of coaches

· An efficient booking and sales process

· Written confirmation of bookings and hire terms

· Effective maintenance procedures that exceed industry standards

· Clean and well-presented coaches

· Drivers who are professionally trained and tested

· Operations conducted in an environmentally sensitive

The Guild of British Coach OperatorsCoach MarqueCPT
Lucketts Travel Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts.

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