Corporate Social Responsibility

Lucketts Travel values its customers and staff very highly and takes full responsibility for the choices it makes.This extends to not only understanding the environmental impact of the business but also the effect it has on the local community as well as the suppliers, partners and associates it works with.

Travelling extensively throughout the country and abroad, the company remains ever conscious of carbon emissions and its duty to maximise energy efficiency. It is mindful of its work colleagues to whom it has a duty of care and of course the customers, to whom it promises and strives to deliver, an unrivalled experience of Lucketts Travel excellence.

The charter includes:

• A commitment to communicate in plain English, hiding nothing in the small print

• Openness and honesty about the products and services

• Endeavouring at all times to communicate clearly, knowledgeably and helpfully

• Never resorting to pressure sales or taking advantage of business relationships

• If something goes wrong, the problem is acknowledged and dealt with accordingly

• Listening to the consumers helps us to improve the service on offer

• Suppliers are chosen carefully to ensure that they follow responsible working practices and are mindful of Lucketts Travels responsibility and obligations to its customers and colleagues

• Treating Lucketts Travel partners fairly and treating everyone in an honest and fair way

• Operating an active Environmental policy

• Practising a clear Race and Sexual discrimination policy

Lucketts Coach Hire - the South of England's (Hampshire, Dorset, Berkshire, West Sussex, Isle of Wight, Wiltshire) leading private coach hire and corporate coach hire specialists.